What Data We Collect and Why
When you open an account, we collect your name, contact details, login credentials and, where you connect a local wallet, the account identifiers for DANA, OVO or GoPay. This is needed to process your deposits, verify withdrawals and send you account-related messages. We do not sell
-
1
your personal data to third parties. Data tied to your payment method — such as a GoPay wallet reference or OVO account number — is held solely to match your transaction records. We also collect device data (browser type, operating system, IP address) to protect your
-
2
account from unauthorised access. Cookies track session activity so you stay logged in across page loads; you can manage cookie preferences in your browser settings. Availability of this service depends on local law and eligible regions. Players in Batam or anywhere else in Indonesia who contact
-
3
support are bound by the same data policy. We keep records for as long as your account is active plus any period required under applicable law, after which data is deleted or anonymised. For questions about how your wallet data is handled, reach our support channel
-
4
directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.